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Culture Shock: Part 1
Smart Alec Eyes
by Amy Fulfer

"Would you look at me when I’m talking to you?" Coach’s voice was strained.

I had just walked into the gym to pick up my class of 3rd graders. My little Norma stood in front of Coach, her nervous eyes darting around, pausing on the coach's sleeve, his left ear, his forehead, his neck, but never stopping on his eyes. Her gaze swept briefly over Coach's face while moving from one point to another, but she did not make eye-contact and Coach was clearly exasperated. When he saw me approach, he threw up his hands.

"Amy, I don't understand your class. They're great kids. They never get in trouble, but they just will not look at me when I'm talking to them.” He shook his head in frustration. “Anytime I try to make eye-contact, to explain something, they act guilty or scared. I don’t get it! They’re not in trouble. I just need them to look me in the eyes so I know if they understand!"

Coach knew that my bilingual students only spoke Spanish at home and he took intentional care to make sure they understood his English instructions. He was doing all that he knew to help them be successful and was baffled by their response.

I smiled at him, maintaining eye contact. No one was at fault here. "The thing is, Coach, the way they see it, you are requiring them to challenge your authority and disrespect you. They don’t have any idea how to respond."

Coach was shocked. “How in the world could they possibly think that?”

The different language was only a part of the cultural difference between home and school. The Hispanic culture requires respect for age and authority. Coach had both. My students understood that averted eyes were a part of showing respect. These children had been taught early on not to lock eyes with an authority figure. To do so was a clear challenge of that authority and was usually met with speedy consequences.

In the U.S. an unwillingness to look someone in the eyes is considered an acknowledgement of guilt or shame. If an authority figure requires that you look them in the eye and you still refuse, you have blatantly rejected their authority.

You can see why their body language needed some translation. Poor bewildered children. I know what it’s like to be misunderstood.

 I had the same body language barrier growing up in Mexico, but for me, it was reversed. I was often thought to be an impertinent little girl and since Mexican child rearing is a community responsibility, there seemed to be no end to the rebukes from the older generation for my insolence.

I felt just as helpless as my students did with Coach when I was scolded with “Why are you looking at me?” My reply, “Because you are talking to me,” only made things worse. My parents allowed and expected me to look into their eyes at home, and they didn't consider that disrespectful. I had no idea what I was doing that made everyone so upset.

Once I turned 12 years old, my smart alec eyes got me into a whole different kind of trouble. You see, the Mexican culture is male-dominated, and for a woman to look into a man's eyes may not only be considered challenging, but flirtatious. The proper thing for a woman to do if a man is looking at her face is to immediately break eye contact and look away. That response felt entirely wrong to me. I had always looked the whole world straight in the face. If someone was looking at me, I wanted to look back.

Rarely, it seemed, had our little town seen a girl with the likes of my penchant for flirtatiousness. The little old ladies gave me many tongue-lashings that always included, “Stop looking at the boys!” It took me some time to finally realize that the “flirting” they accused me of was actually maintaining eye contact. For a while, I rebelled. I reasoned that since I was doing absolutely nothing wrong, they should all just mind their own business and get over their ridiculous notions.

 



 

 


Of course, it doesn’t work that way. One person doesn’t change centuries of thought just by disagreeing with it. At last I gave in. I really did not want every man that I passed to think I was giving him "come hither" look. As much as it bothered me, I decided it was in my best interest to make a conscious effort not to hold eye contact with adult or teenage men or authority figures--only brief, sweeping eye contact. It took much retraining. Eventually it did come easier to me, but it was never natural. My brain always had to give my eyes the conscious command to look down while conversing with someone.

As I prepared to go to college in the States, one of the things I looked forward to was the freedom to look at whomever I pleased. For months, I remember reveling in the luxury of it—actually walking down the halls with a big smile on my face just because I could look right at everyone I passed. I could watch the faces of those I talked to and see so many nonverbal responses to our conversation that I had been forced to miss while looking off to the side, at my hands or theirs.

That was years ago. I'm still a big fan of eye contact, although I still make the conscious decision to avoid it when I am speaking with Hispanic men. I don't want to give the wrong impression. So many American women do just that and have absolutely no idea what message they were thought to have just sent.

The strangest part is that the old habit I forced upon my teenage self has the strangest way of popping up unbidden. If I happen to make casual eye contact, (usually walking past people in public) a subconscious instinct deep down often compels me to look down immediately afterward. By the time that I am actually aware of it and jerk my eyes back up, usually the person has passed or looked away.

I wonder how long that instinct will stay. I hope it doesn’t give me the appearance of lacking self-confidence or having a guilty conscience; however, I also hope that it doesn’t go away completely or it might make it difficult when I go back to visit friends and family. I wish there was a way for me to jump between cultural mores and expectations as easily and completely as I do languages.

I was glad that my life experiences were at least able to help clear up miscommunication between a terrific coach and some terrific kids.

After I explained the cultural background of my students, Coach was able to understand, not just my class, but all the bilingual classes so much better. He could better interpret their body language towards him and express his expectations of them in a way that they felt safe in responding. They were visibly more relaxed. Grasping the different viewpoint of his students made Coach a much better communicator and more effective teacher.

Translating language is easy. Translating body language is an entirely different matter.
 

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